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TECNO DIAMANT POLSKA: QUALITY SERVICE AND ASSISTANCE FOR DIAMOND TOOLS FROM TECNO DIAMANT
Know how made in Italy and a global garrison: these are the characteristics that define Tecno Diamant and its internationalization policy, entrusted to a dense network of branches located in the main squares around the world.
In Europe, the northeastern area is managed by Tecno Diamant Polska, which has been present in the territory since 2010 and, since August 1, 2014, has been active in the Opoczno office. Here, in the offices spread over an area of 120 square meters recently enlarged with a new warehouse, a profitable business activity is carried out, ensuring timely and efficient service to the main and most important ceramic manufacturers in Poland.
The close and constant relationship with the parent company in Formigine (Modena – Italy), in fact, makes it possible on a daily basis to deliver the necessary diamond tools in a timely manner and to ensure direct assistance to meet the customer’s needs, also carrying out machine assembly and start-up tests, or tool selection, where necessary.
Tecno Diamant’s core business has enabled the company to position itself as a key player in the Polish market for the supply of grinding wheels and cutting blades, earning the feedback of a technological quality made in Italy that guarantees performance and competitiveness at high levels.
In recent times, a major commercial entry has been sigliated by abrasive fickerts, state-of-the-art diamond tools that respond to and enhance the effectiveness of lapping.
This is a strategic move, intended to underscore the direction of a market that increasingly sees technical and aesthetic quality characteristics as equivalent, leading ceramics to be classified for all intents and purposes as a piece of furniture. Fickerts have conquered the market because of their flexibility: first, because they act with the necessary pliability on surfaces; second, because they can be customized to the different needs of the manufacturing company by ad hoc calibrating the diamond compound, changing the level of stiffness or softness of the rubber, and customizing the design of the tread block arrangement. In its new plant in Spezzano di Fiorano (Modena, Italy), dedicated exclusively to fickerts, Tecno Diamant guarantees a wide range of models, diversifiable by type, size and design, with completely home-made production, the child of the company’s proven experience and a forward-looking vision that guides the group toward innovation.
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Strong ties to the local area and an unwavering commitment to contributing to the growth of the community to which it belongs have always been an integral part of Tecno Diamant’s DNA.
The Formigine-based company, which has been producing diamond tools for porcelain stoneware and natural stone for nearly 30 years, is now a sponsor of several sports clubs and associations in the province of Modena, as well as a partner in some important projects of its municipality. Fun and discipline define the meaning of “sport” which, in any form, is capable of combining commitment and passion for achievement and moment of enjoyment, both in individual and team terms. And these characteristics are the values Tecno Diamant stands for, in the sports field as well as professionally, to guide its company and to enhance people, the central link in all forms of development.
It is no coincidence, then, that in the past year alone Tecno Diamant has been alongside as many as 12 teams from a wide variety of disciplines-football, volleyball, rallying, rollerblading, swimming, padel-and from different age groups, making a tangible contribution to the development of activities that provide formative value in terms of teamwork, individual and collective responsibility and sharing.
Among the entities sponsored by Tecno Diamant are Polisportiva Maranello – Associazione Sportiva Dilettantistica Real Casalgrandese – S.C. Movisport srl – P.E. srl – A.C.D. Olimpia Roteglia – ASD Magreta calcio – Rugby Highlanders – Volley San Michele – Roller Hockey Scandiano – Modena Padel Club ssdrl – Viaemilia Padel Academy and Sassuolo Padel.
Sports are also at the center of projects financed by the Municipality of Formigine, for which Tecno Diamant has been at the forefront as a supporting partner: designed for younger children, “Progetto gioca la scuola” and “Progetto sport anch’io” are two educational initiatives that allow children to learn about each other and interact with their peers, in a particularly stimulating and interactive context such as soccer or basketball fields. But “Formiginese Running” and “July with the Love I Love You” also benefited from the aegis of the Formiginese company, the latter initiative to color the streets of the town in the heart of summer with life, music, art and crafts.
These collaborations are for Tecno Diamant an important commitment and a source of great pride that the company wants to share with all the realities involved, giving thanks for the mutual esteem and the opportunity to be not only an internationally recognized Formigine company, but also part of a community that believes in shared values.
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The branch opened in Izmir blows out its first candle: top products include those for cutting, squaring and lapping processes.
A new location opened last year in a rapidly expanding territory. On April 12, 2022 Tecno Diamant, an Italian company based in Formigine (MO) and a leader in the Sassuolo Ceramic District in the production of diamond tools for stoneware and natural stone, opened an office in Izmir, Turkey.
The branch, currently staffed by five people, represents a commercial arm for Tecno Diamant that constantly relies on the Formigine headquarters in production and is the newest among five other foreign offices opened by the company to expand its business around the world: Spain, Poland, Russia, China and Brazil. Triggering the need to open the branch was the exponential growth of the Turkish market, which has become, thanks in part to a series of investments, one of the world’s most important centers for ceramic production.
In this first year of opening, products of greatest appeal include diamond, resinoid, and Fickert abrasive tools designed for use in cutting, squaring, lapping, and beveling processes. An offer totally made in Italy, made of quality and attention to the customer and that has made Tecno Diamant, over the years, a reliable partner for many international realities.
As with the other outposts, the Turkish branch aims to benefit local customers who will be able to receive products with the same production quality as the parent company, faster and ensure even more efficient technical, spare parts and customer care support. A 360-degree pre- and post-sales service made possible only by the on-site presence that can provide prompt delivery of major products to neighboring countries as well, serving a market that, as mentioned above, is becoming increasingly important on the international economic scene.
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The Made in Italy of Tecno Diamant’s diamond tools is a recognized value not only in the national district, but all over the world. Merit of a far-sighted vision that sees the internationalization of more than 30 years of know-how as a plus for betting on high-level performances, indispensable for moving in the main markets with high standards of competitiveness.
And credit to an established network of dealers who work for and with Tecno Diamant very effectively. Recambicer for Portugal (the first chronologically among dealers), Industrial Tackel for Mexico, 2IG for the United States, and Tout Pour La Ceramique for Tunisia-these are the close collaborators who enable the company to be recognized as a reliable, serious and professional partner internationally.
The production of diamond tools for porcelain stoneware is carried out exclusively at the Italian plants in Formigine, where Tecno Diamant has its headquarters and processing lines. The ever-increasing demand for its products and the consequent need to open up to new markets has prompted the company to seek out level-headed partnerships with which to establish a relationship not only of business but of true mutual esteem and trust. Essential elements to convey those values of professionalism, passion and care even in the details that characterize the success of Tecno Diamant and make it recognizable in the world. An internationalization, therefore, that keeps solid the prerogatives of the territory and made in Italy, according to a glocal logic that invests precisely in the spread of Italian excellence in the world.
Therefore, the ability to have identified reliable dealers who are in line with the company’s vision is an added value to Tecno Diamant’s sales strategy.
The various dealers act as a conduit, brokering with the full linguistic and cultural awareness that enables the best from the different territories. In fact, having an in-depth knowledge of the market in a geographical area allows businesses to be supported with the most appropriate products, providing ad hoc and timely services according to different needs. Here, then, are the retailers who make themselves the guarantors of attentive and immediate advice, capable of intercepting the real needs of the customer; of a stock that is always well-stocked and available very quickly; and of assistance capable of intervening in a timely manner to resolve any mishaps.
Tecno Diamant, for its part, continues to remain personally present with a direct line to each of its resellers, dedicating exclusive personnel to each individual reseller to maintain an active confrontation, common growth, and constant training on the production and strategic development of the parent company.
A two-way synergy between resellers and Tecno Diamant that leads to one big result: the 10success of diamond tools. And the gratitude of the company.
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Also in China, an ideal partner for customers who seek quality, expertise and reliability
From the local to the world. Tecno Diamant has been a leading manufacturer of diamond tools for stoneware and natural stone for about 3 decades. Headquartered in Formigine (MO), over the years it has expanded by opening branches all over the world, thus being able to get closer to global customers thanks to the presence of 6 offices located in strategic territories on 3 different continents. Building on its important roots with the parent company, the continuous drive to improve in order to realize increasingly high-performance and innovative technologies has led the company to become the ideal partner of some of the leading international ceramic companies in cutting, chamfering, squaring and lapping operations. An international clientele, therefore, has prompted Tecno Diamant to look outside its national borders by reaching out to China, where an office in Hong Kong and a warehouse near Foshan were inaugurated in 2018.
Specifically, it is a purely commercial plant that depends, as with other branches of the company, directly on the Formigine headquarters. With an area of 90 square meters, the outpost, despite its location in a market, the Chinese market, characterized by a mentality that often tends to reward the cheapness of products-turning it into the major discriminator at the time of purchase-has been able over time to prove itself a guarantee for that percentage of customers who consider made in Italy an added value of the product and who seek the highest possible quality.
A slice of “niche” customers who can only benefit from the pluses assured by an on-site presence, first and foremost faster delivery times and total pre- and after-sales technical assistance support when needed. All carried forward with the wealth of experience, research, determination and design of ever more innovative tools that has always characterized Tecno Diamant.
Among the most attractive products for the Chinese market once again appear Fickert abrasives, important allies in finishing operations that go to work on slabs and tiles by modifying their surface layers while ensuring high levels of gloss and shine. The product, which is perfect in the processes of cutting, squaring, lapping, chamfering and surface profiling, proves to be a highly appealing offering for foreign markets.
